elsafe safe doesn’t want to lock/ close?
So your Elsafe hotel safe doesn’t want to lock. It keeps saying that it’s “open” when it’s closed? The batteries probably need to be replaced.
Here is the instruction manual if you want to read more. Replacing the batteries is pretty simple.
Update: I am not associated with Elsafe. Please direct questions to them or read the instruction manual linked above.
October 9th, 2007 at 12:32 pm
hI i BOUGHT A EL SAFE AND MY WIFE FORGOT THE COMBINATION.HOW DO I OPEN IT.THANK YOU.
October 10th, 2007 at 5:22 pm
Read the instruction manual–you have to call your local Elsafe sales representative.
October 10th, 2007 at 5:22 pm
Also, you capslock key is on.
August 31st, 2008 at 7:57 am
I have an old original Elsafe and the led screen does not stay on. Do I need new batteries?
Thank You
Joe Bush
Cell – 609-335-0775
October 28th, 2009 at 4:26 pm
on the led screen showing “SER”, every time i press a key. Do i need new batteries, if so how do i changed it? this are the numbers i got from the safe (220-022) the brand is just showing the “Elsafe”
July 26th, 2011 at 5:45 pm
I have an old ELSAFE digital box Model7341- Knic-5 with 6 digital code. I know the 6 #s code but the screen always show me “CLOSED”. It was disconected for 3 months. How may open now?
Thank you
Fernando Perez
September 3rd, 2011 at 2:46 pm
the unit locked and I cant get into it. I Do not know the code. What can I do.
September 3rd, 2011 at 2:47 pm
I cant get in the unit, Its locked,
April 16th, 2013 at 5:33 am
I have an old ELSAFE I’m not sure of the Serial number. When I press any number the ” 5Er ” is display on the screen.
Please see if you can help in this case
Thanks for your help.
April 16th, 2013 at 5:37 am
I have old ELSAFE when I press any number “5Er’
display on the screen come on
Thanks for your help
jonneda@yahho.com
May 6th, 2013 at 8:55 am
forgot pass word numbers how to open without cutting it open
July 14th, 2013 at 3:48 pm
hi i get this elsafe from a scrap merchant.but its lock i am trying so many time but no result now there is a msg on the led clsd & its parmanent.there is a slot like mouse.please help
December 1st, 2013 at 6:14 am
Safe won’t open Shows 5 Er
April 28th, 2015 at 1:06 am
My ELSAFE when I press any number “5Er’
display on the screen come on
Thanks for your help
October 29th, 2015 at 9:02 am
i have the problem,my elsafe can close and on the screen display said SEr02, please help me
March 9th, 2016 at 7:40 am
5Er shows, can you help?
April 25th, 2016 at 2:28 pm
Elsafe indicates SER on screen. How can I clear?
May 10th, 2016 at 8:40 pm
My elsafe display says ser how do I reset it so I can open it?
September 21st, 2016 at 1:51 pm
i changed batterys and now i cant get in it it says ser
November 25th, 2016 at 9:32 am
I want to answer your question about Elsafe .
1- it does not open or close mechanically but the screen show that it is open….”open the indoor box move the motor a little it would work if not you can clean the motor by a dry spray and you should spray from back of motor.
2-ser error……”open the indoor case and move the gear until you here the sound of micro switch and then do service open with your service link or what else you have.
3-the Elsafe does not open no with correct pass nor lock link or service terminal…”this happens when the elsafe motor does not work so first you can shake strongly and hit it if it does not answered you should open it with drilling to do this first open the front panel and you see 2 hole drill with a little drill in this location.
go 3.5 cm to right from right hole and 3 cm down and then make a little hole there and with a pin or any else try to move the gear from up to down and gradually the lock will open.
May 12th, 2017 at 5:27 am
Has anyone seen the new top opening drawer safe of https://hotelsafes.com/drawer-safes/
May 12th, 2017 at 5:28 am
Has anyone seen the new top opening drawer safe of hotelsafes.com/drawer-safes/
June 9th, 2017 at 4:25 pm
I have the older model of elsafe Safe Model C05/C15/C20/C28-203 and I need to know how to change the batteries. I bought it but it did not have the manual or can you tell me where to get the manual?